Our People
Our People
Our people are the most important factor in our success and the main reason our for our clients’ continued business. All of our employees live and breathe the Claritas values and ensure our clients consistently receive high levels of service.
Glenn Scaife
Managing DirectorGlenn’s early career was spent at BT, deploying, servicing and writing database applications for the fledgling computer sector. As Microsoft began dominating the computer industry, BT began outsourcing its I.T. needs and Glenn took the opportunity to move into providing third party support, running a helpdesk and servicing hundreds of clients across the UK.
In 1994 Glenn founded his own company, ESBios, writing and designing software programmes and hardware solutions. Recognising the power of the expanding Internet as a major communications medium for interconnected applications, he co-founded Claritas Solutions Ltd in 1997.
Under his leadership, the company now provide IT solutions and support across many industries within the UK. Working with customers from the Home Office to the Police to the private sector, sharing our expertise to small and large companies throughout the UK.
Glenn engages with all aspects of the Claritas business, from hands-on application development through to managing and strengthening our customer relationships.
Glenn’s vision is for Claritas to continue to grow as an independent business solutions provider by helping organisations ease the burden of I.T. complexity.
Kirsty Sutton
Finance DirectorKirsty has headed up the accounts team at Claritas since 2013 being responsible for the day-to-day running of the company. She has a joint honours degree in Mathematics and Accountancy from Newcastle University and qualified as a Chartered Accountant in 2003. Kirsty worked in practice at Haines Watts, Leeds before moving into the IT industry in 2005 where she worked for POST cti for eight years before moving to Claritas Solutions.
Jenny Lloyd
Operations DirectorJenny began her working life as Receptionist at Claritas in 2006, and then moved over to the Order Management department, where she took her PRINCE2 Project Management qualification.
Jenny has played an integral part in the growth of the company and now heads up the Operations department entailing Order Management, Project Management and Service Delivery and ensuring the smooth running of the business and its processes, and overseeing client and supplier relationships.
Barry Alston
Public Sector Business Development DirectorBarry joined Claritas in 2017 and has over 30 years’ experience in ‘IT thinking & delivering’. Having been a very successful CTO at a number of high-profile organisations, Barry has been instrumental in planning, designing, building, delivering, moving, upgrading, talking, negotiating, influencing, building teams and creating solutions.
He’s an advocator for everything ‘Security’ and with the revolution of the digital era now in full swing, he knows the seriousness of ensuring your organisation is protected from the constant evolving cyber threat landscape. His mantra is think differently, making it work, having fun, enjoy what you do! And in his own words ‘Yep that's 30+ years in IT! Wouldn't change it.’
Richard Hilton
Private Sector CSOWith extensive presales and managerial experience of IT departments and consultant engineering teams, Richard has over 38 years’ experience in the IT and Telecommunications industry specialising in cloud enablement technologies and IoT Solutions. Richard joined Claritas over 2 years ago as Senior Presales Solutions Consultant and is now the Head of Private Sector Strategy & Development. This role is responsible for developing, implementing, and overseeing the strategic initiatives and direction for the Claritas private sector business.
Richard provides technical consultancy and industry knowledge both internally for the sales team and externally for customers. This includes the transfer of industry, technical and product knowledge to business decision makers through conversations, presentations, demonstrations, and written solutions.
David Mathews
Client DirectorDavid, an experienced Business and Relationship Director has a significant track record in delivering IT outsourced networks within the Banking, Corporate & Government sectors and has over 15 years’ experience of Project and IT Account Management of large value contracts within these sectors. David specialises in complex transformational programs, outsource contract management and has a passion for managing & coaching people.
David joined Claritas as Client Director in January 2023 working predominantly on the CAID account. He works with the customer to ensure we are delivering the service to meet their expectation. In addition, working with the customer strategically on what they may want in the future and pull proposals together and get them agreed.
Clive Smith
Senior Infrastructure Project ManagerClive has been working at Claritas since February 2019 in the role of Senior Infrastructure Project Manager. Prior to joining Claritas Clive spent 22 years in the Army before retiring and working on the MoD DII(F) Project until 2014. He then spent the next 4+ years working at the Atomic Weapons Establishment in Aldermaston.
Ben Moorhouse
Head of SalesWith a career fast approaching 20 years starting in front-end sales. Ben is a seasoned professional with decades of experience in the tech industry and lives by the mantra that ‘IT shouldn’t be a barrier to growth’. Ben brings a wealth of expertise to Claritas, garnered from leadership roles in other tech companies. As the Head of Sales, Ben will play a pivotal role in spearheading Claritas’s efforts to penetrate new markets, forge strategic partnerships, and drive revenue growth. His leadership will not only invigorate the sales team but also inspire a culture of innovation and excellence that permeates every aspect of the organisation.
Elise Jones
Business Development ExecutiveElise joined Claritas in 2022 as Business Development Executive. Over the past 2 years she has been nurturing new business whilst also working closely with current clients, building strong relationships and delivering excellent customer service. Prior to joining Claritas, Elise worked in sales and marketing for the equine and pet industry. Elise looks forward to what the future brings in her career in IT. Connect with Elise on LinkedIn for networking.
Jennifer Dalton
Account ManagerJen joined Claritas Solutions as an Account Manager back in 2021 and has many years of experience working closely with various clients across a range of industries. At the heart of Jen's approach is a commitment to fostering one-on-one connections with clients. Jen believes that understanding a client's needs on a personal level is the key to building trust and delivering solutions that truly make a difference. This dedication to relationship-building has resulted in a track record of long-lasting partnerships, with clients who value the genuine care and attention invested in their success. Jen firmly believes this client-centric approach, is the key goal of understanding clients’ unique needs, challenges, and goals to provide tailored solutions and services that Claritas offers to drive their success.
Paul Williamson
Service Desk ManagerPaul joined Royal Mail Group in 2002 as an Analyst, supporting their online products and services. In 2007 he moved into a management role at Redcentric, responsible for 1st and 2nd line Support, Incident Management teams, offshore support teams and the change management process. During his 11+ years at Redcentric, Paul ensured the teams aligned to ITIL best practices and were enabled to excel at delivering excellent customer service across a wide variety of B2B IT solutions.
Paul joined Claritas in January 2019 as Service Desk Manager with responsibility for the Technical Support Team which includes 1st, 2nd and 3rd line engineers. The Claritas Technical Support Team provide ongoing support and maintenance of all client services, with an emphasis on customer service excellence. Paul is ITIL Service Operations and Continual Service Improvement certified.
Jenny Bell
Marketing ManagerJenny’s passion for marketing can be traced back to her agency days. Having worked with some fantastic brands as well as industries, from financial to manufacturing. Jenny has been on a marketing path from the start. The reason? Being part of the storytelling and bringing that messaging to life for people to interact with. Right now, that’s Claritas Solutions. Showcasing the talent and expertise of some of the amazing people that work here. Outside of the office, Jenny is committed to her family as well as trying her hand at kickboxing for a number of years now. Connect with Jenny on Linkedin for networking.
Kathryn Green
Marketing & Social Media ExecutiveKat joined Claritas in 2021 in Sales and Marketing Support before moving full time to Marketing in 2022. Prior to Claritas, Kat worked for many years in the retail and Scaffolding industry, now she's trying her hand in IT! Kat looks forward to showcasing all the fantastic work Claritas does and all the exciting marketing opportunities she will have in the future. Outside of work, Kat enjoys getting involved in theatre and television where she can. You may have seen she graced the dancefloor for Martin House's Strictly Get Dancing event in 2023, raising a total of £750 and finishing top 3! Who knows, could be the real deal next time!
Kieth Thorp
Senior Bid ManagerAt Claritas, Kieth looks after Bid and Proposal Management, supporting our public and private sector sales teams. managing bids, tenders, framework opportunities and proposal collateral required for new name sales or existing clients. With an extensive career spanning over 25 years, Kieth has worked in key roles in organisations such as RBS, Barclays and TSYS before joining Claritas in 2021 heading up the Bid Management function.
Pat Genn
HR ManagerPat joined Claritas as a consultant in 2009 when there were roughly around 30 staff. As the business grew significantly over the years, Pat became an employee in 2014 so he could focus more of his time on the company to really realise the benefits. As a HR professional, Pat has provided best practice support to small and medium sized companies for many years. Dealing with Redundancy, HR Advisory and ER issues, Recruitment and Generalist HR support including HR Policies and Process, Staff Handbooks, Disciplinaries and Grievance. Alongside this, Pat also specialises in Career Coaching and Outplacement Coaching (CV preparation, Interview Skills and Job Search).
Our Vision
To be recognised and respected as one of the UK’s leading technology organisations.
Our Mission
To accelerate IT Innovation in the UK by simplifying complexities and by being the catalyst for creating better technology solutions.
Our Strategic Goals
- To become one of the UK’s most recognised hubs of innovation and easy-to-do business with solutions provider.
- We aim to develop the best engineers in the UK by combining rigorous academic programmes with work on future Claritas products and solutions.
- With a collaborative partnership approach, we design reliability and resilience in everything we do.
- A brand name synonymous with trust, integrity and unique thinking.
Our Values
Its our CHOICE to live and breathe our values in everything we do.
Claritas Solutions's core values comprise of;
• Caring – we care about organisations' succeeding
• Honest – we are honest and ethical
• Open – we are transparent and respectful
• Innovation – we think about what is possible
• Collaborative – we achieve more when we work together
• Effective – we are about doing the best job we can